Privacy Policy
Your information, handled with care
Bistro & Brick respects the privacy of people who visit this website, make an enquiry, request a table or otherwise get in touch. This policy explains how personal information may be collected, used, stored and disclosed in connection with those interactions.
Personal information is information that identifies you or could reasonably identify you. We handle it in accordance with applicable Australian privacy requirements, including the Australian Privacy Principles where they apply. By using this website or providing information to us, you acknowledge the practices described in this policy.
Information we may collect
We may collect information you choose to provide, such as your name, email address, phone number and the content of an enquiry or booking request. If you communicate with us, we may retain a record of that correspondence so we can respond and manage the matter appropriately.
The website may also receive limited technical information from your device or browser, including IP address, browser type, pages viewed, referring website and the time of a visit. This information helps us understand how the website is used, maintain its security and improve its presentation and performance.
Why we use personal information
Personal information may be used to respond to enquiries, process and communicate about table requests, provide information you have asked for, maintain our records, protect the website and meet legal or regulatory obligations. We may also use information to improve the way the website and our communications work.
We will not use personal information for a purpose unrelated to the reason it was collected unless permitted or required by law, or unless you have agreed. If we wish to send direct marketing communications where consent is required, we will seek that consent and provide a practical way to opt out.
Cookies and optional analytics
Cookies are small files placed on your device that can support website functionality and remember certain preferences. Essential cookies may be used where necessary for the website to operate securely and reliably.
Analytics or similar non-essential tracking will be used only after consent has been obtained through the website’s consent controls. If you do not consent, optional analytics will not be set through those controls. You can also manage cookies through your browser settings, although disabling some cookies may affect how parts of the website function. Further information may be available in the Cookie Policy.
Storage, sharing and security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure. Access is limited to information reasonably needed for the purposes described in this policy. However, no online transmission or electronic storage method can be guaranteed completely secure.
We may disclose personal information to service providers that assist with website hosting, communications, technical support or other functions necessary to operate the website and respond to you. Those providers may handle information on our behalf and only for authorised purposes. We may also disclose information where required or permitted by Australian law. If information is transferred or stored outside Australia, reasonable steps will be taken to ensure it receives appropriate protection.
Access, correction and privacy questions
You may ask to access personal information we hold about you or request that inaccurate, incomplete or out-of-date information be corrected. We may need to verify your identity before acting on a request, and in some circumstances Australian law may allow or require us to decline access. If that occurs, we will explain the reason where we are able to do so.
To make an access or correction request, raise a privacy concern, or ask how this policy applies to your information, contact [email protected] or +61 409 546 566. Please provide enough detail for us to understand and respond to your request. If you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner.
We may update this policy as our website practices or legal obligations change. The current version published on this page applies from the time it is posted.